Some restaurants and service providers still prefer cash, but for encouraging generosity, credit cards and electronic payments are king.
“The onset of iPad P.O.S. systems is completely changing the way consumers tip,” said Justin Guinn, a retail market research associate at Software Advice, who recently completed a study on the effect of such systems on tipping practices for clients in the restaurant industry. “Just this morning, I gave a 40 percent tip on my $2.50 coffee because the cafe’s P.O.S. system has a ‘smart tipping’ feature.”
Such a feature, he explained, automatically adjusts preset tipping options on orders less than $10 to $1, $2 or $3. But for orders greater than $10, it changes them to 15, 20 or 25 percent.